MATA On-Time Performance
This is the City of Memphis’ official dashboard for MATA on-time performance, reported monthly. “On Time” is defined as no more than 1 minute early or 5 minutes late, for fixed-route buses. For MATA+, “on time” is defined as within 30min of the scheduled pickup time.
MATA Live Tracker
View live locations of the MATA buses on routes.
MATA Customer Service
Call (901) 274-MATA (6282) or click here to submit feedback via online form
MATA Complaint Line
Call (901) 522-9175 or email ridersfirst@matatransit.com.
Non-Emergency Medical Rides for TennCare Members
Call 1-866-405-0238
Shelby County Emergency Ride Home Program
Do you rely on the bus, carpool, bike, or another way to get to work besides your own private vehicle? You may qualify for 8 free taxi rides home per year, in case your ride doesn’t show up. Click here to fill out the application — requires supervisor approval.
Check out my Instagram post about it here.
Check out my Instagram post about it here.
Bus Rider Advocacy
There are a few local groups doing advocacy work. Click here to learn about them and get connected.
Get the Zine
Test print one copy first, sometimes an extra margin is added which is unnecessary. The document should be printed in Black+White at 100% zoom.You will need scissors to cut the middle part of the zine before folding. Please reference the below guide on making a 1-page zine. I found it on Austin Kleon’s website where he credited Keri Smith.
